Privacy Policy

Effective Date: March 28, 2025

Welcome to Atlas, the mobile app.

Your privacy is important to us. This Privacy Policy explains how Atlas Documents LLC ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website atlasdocs.app and/or use our mobile application Atlas, available on iOS and Android. Please read this policy carefully. By using our site or app, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you register, make a purchase, contact us, or use our services, we may collect personal data such as your name, email address, phone number, and payment details.

b. Device & Usage Information:
We automatically collect information about your device and how you use our app, including IP address, browser type, operating system, device identifiers, pages visited, and usage data.

c. Location Data:
With your consent, we may collect location data to provide location-based services.

d. Cookies & Tracking Technologies:
We use cookies and similar tracking technologies to enhance user experience, analyze usage trends, and deliver targeted advertisements.

e. User Content (Documents, Files, and Text You Provide)
When you use Atlas, you may upload or create content such as documents, images, PDFs, and text (for example, document names, search queries, prompts, and messages). We process this content to provide app functionality, including AI-powered features described below.

2. How We Use Your Information

We may use your information to:

  • Provide and maintain our services

  • Improve, personalize, and expand our app and website

  • Communicate with you, including for customer support and marketing

  • Process transactions

  • Comply with legal obligations

  • Prevent fraud and ensure security

  • Provide AI-powered features, including:

    • Chat functionality (via OpenAI)

    • Smart document naming (via OpenAI)

    • Document text extraction for advanced AI file search (via Mistral AI)

3. How We Share Your Information

We may share your information with:

  • Service Providers: To help operate our app and website, such as hosting, analytics, and payment processing.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

  • Legal Obligations: To comply with legal processes or protect our rights.

  • Advertising Partners: To serve relevant ads, subject to applicable laws and your preferences.

  • Third-Party AI Service Providers (for AI Features): To provide certain AI-powered features, we may send limited portions of your content (such as text you submit, document text you choose to process, and minimal metadata needed to complete the request) to third-party AI providers. We share this data only when you use AI features (for example, chat, smart document naming, or advanced search that relies on extracted document text). These providers process data under their own privacy policies and terms.

We do not sell your personal information.

4. AI Features & Third-Party AI Providers

Atlas includes optional features powered by third-party AI providers. When you use these features, certain data may be processed by those providers to generate outputs for you.

What data may be sent to AI providers

Depending on the feature, we may send:

  • Input text you provide (e.g., chat messages, prompts, search queries)

  • Document text (e.g., extracted text from a document you choose to process)

  • File metadata needed to complete the request (e.g., document title or identifiers within Atlas)

  • Technical identifiers required to process the request (e.g., request IDs, timestamps)

Providers we use

OpenAI (OpenAI, L.L.C.)
Use cases: Chat functionality; Smart document naming
Data processed (examples): input text you submit; document title and/or relevant text context you select for naming; technical request identifiers
Privacy Policy: https://openai.com/privacy/

Mistral AI
Use cases: Document text extraction for advanced AI file search
Data processed (examples): extracted document text (or the portions needed to perform extraction/search); technical request identifiers
Privacy Policy: https://legal.mistral.ai/terms/privacy-policy

5. Your Rights and Choices

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Opting out of marketing communications

  • Managing cookie preferences

To exercise your rights, contact us at support@atlasdocs.app

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our app and website are not directed to individuals under 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from children.

9. Third-Party Links

Our app or website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@atlasdocs.app